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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daisy B

March 5, 2026

5  out of  5
rating by Daisy B
"Micah did ann excellent job of handling the account changes I needed to make in a quick and easy way! He made sure we were on the same page about how the changes would impact my billing and called me back in a timely manner to confirm the billing going forward. Thank you, Micah and the Alex Ferry team."
We responded:
"Thank you for your kind words! Micah and the Alex Ferry team are dedicated to providing fast, clear, and reliable service. We’re glad you had a smooth experience and appreciate your continued trust."
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John Lewis

March 4, 2026

5  out of  5
rating by John Lewis
"Very kind and helpful good at answering questions"
We responded:
"Thank you for sharing your experience! Being kind and helpful while answering questions thoroughly is what we strive for at Alex Ferry - State Farm. We appreciate your trust!"
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Grace Wendland

March 2, 2026

5  out of  5
rating by Grace Wendland
"Virgil was very helpful and thorough as I set up a new auto insurance policy. I appreciated his ability to clearly explain the options and find the best pricing."
We responded:
"We appreciate your positive 5-star feedback! We’re glad Virgil provided thorough, helpful service and clearly explained your auto insurance options. At Alex Ferry - State Farm, we’re dedicated to finding the best coverage and pricing for your needs. We appreciate your trust and support!"
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Cheri Kruger

February 26, 2026

5  out of  5
rating by Cheri Kruger
"GENA was excellent in customer service. We have had State Farm for years. Salem, which is near to us was often to far away for us since we don't always frequent Salem. We needed an agent where we work in Albany. GENA was great in assisting the transfer to a closer agent where we live, work and shop. Gena was awesome. Thank you for wonderful customer service."
We responded:
"Thank you for your fantastic 5-star review! We’re delighted Gena provided excellent customer service and made your transfer to a closer agent in Albany smooth and easy. At Alex Ferry - State Farm, we’re committed to convenient, personalized support where you live, work, and shop. We appreciate your loyalty and trust!"
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Angel Anaya

February 19, 2026

5  out of  5
rating by Angel Anaya
"Virgil Hari was extremely helpful and knowledgeable with all my questions I had, and offered a great deal on home and car insurance"
We responded:
"We appreciate your fantastic 5-star feedback! Virgil is dedicated to providing knowledgeable, helpful service and finding great deals on home and car insurance. At Alex Ferry - State Farm, we’re committed to meeting your insurance needs with expert support and competitive rates. Thank you for your trust!"
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Chris Bryan

February 19, 2026

5  out of  5
rating by Chris Bryan
"Virgil Hari has been a delight to work with in switching our home and auto insurance policies. I would highly recommend."
We responded:
"Thank you for sharing your fantastic 5-star experience! Virgil is committed to making switching home and auto insurance easy and stress-free. At Alex Ferry - State Farm, we strive to provide exceptional service and reliable coverage. Thank you for your high recommendation!"
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Todd Dugan

February 17, 2026

5  out of  5
rating by Todd Dugan
"Very friendly and courteous and and extremely helpful agents, making sure that all of needs are answered and taken care of."
We responded:
"We’re grateful for your wonderful 5-star feedback! At Alex Ferry - State Farm, we’re committed to friendly, courteous, and highly helpful service. We strive to ensure all your insurance needs are fully addressed. We appreciate your trust and support!"
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Nicole

February 16, 2026

5  out of  5
rating by Nicole
"Virgil provided great customer service and was accommodating. Prices were competitive and the homeowners insurance cost was much better than our previous insurer."
We responded:
"Thank you for your excellent 5-star review! We’re glad Virgil provided great customer service and accommodating support. At Alex Ferry - State Farm, we’re proud to offer competitive prices and homeowners insurance that delivers real value. We appreciate your trust and look forward to serving you!"
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James Wilmes

February 10, 2026

5  out of  5
rating by James Wilmes
"Great customer service at the State Farm Insurance office managed by Agent Alex Ferry. I was very happy with the help I received from Specialist Micah Sharp. Micah was awesome in helping me switch my auto insurance coverage from a car to an SUV."
We responded:
"We appreciate your excellent 5-star review! At Alex Ferry - State Farm, we’re proud to offer great customer service. Micah is dedicated to providing expert, personalized support, ensuring smooth transitions like switching your auto insurance coverage. Thank you for trusting us with your insurance needs!"
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Andy Nguyen

January 30, 2026

5  out of  5
rating by Andy Nguyen
"A+"
We responded:
"Thank you so much for your review! We’re glad you found our prices reasonable. At Alex Ferry - State Farm, we strive to offer affordable insurance options with excellent service"
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Derek Wright

January 29, 2026

5  out of  5
rating by Derek Wright
"I needed auto insurance TODAY. Virgil helped me do that in about 30 mins. They were thorough making sure I had the correct policy to fit my needs. It was a very personable experience in my opinion, and their rates are more than competitive. You cant go wrong. 😁"
We responded:
"We appreciate your fantastic 5-star rating and kind words! We’re thrilled Virgil could quickly provide the right auto insurance policy to fit your needs. At Alex Ferry - State Farm, we pride ourselves on fast, thorough, and personalized service with competitive rates. We appreciate your trust and recommendation!"
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Iris d

January 21, 2026

5  out of  5
rating by Iris d
"Virgil made getting car insurance super easy. He explained everything clearly, found me a great rate, and was fast to respond. Highly recommend!"
We responded:
"We appreciate your fantastic 5-star feedback. We’re glad Virgil made getting car insurance easy, provided clear explanations, found you a great rate, and responded quickly. At Alex Ferry - State Farm, we’re committed to excellent service and affordable coverage. We appreciate your recommendation!"
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Emmanuel Torres

January 13, 2026

5  out of  5
rating by Emmanuel Torres
"Great Costumer Service, nice and friendly!"
We responded:
"We appreciate your fantastic 5-star feedback! We’re glad you enjoyed our friendly, excellent customer service at Alex Ferry - State Farm."
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Edward Hutley

January 13, 2026

5  out of  5
rating by Edward Hutley
"Micah did a great job! He was very professional and efficient!"
We responded:
"Thank you for your excellent review! Micah is proud to provide professional, efficient service. We appreciate your trust in Alex Ferry - State Farm!"
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Andrew Larson

January 13, 2026

5  out of  5
rating by Andrew Larson
"Virgil was very helpful and answered all of my questions. I had a very positive experience working with him."
We responded:
"We appreciate your 5-star feedback! Glad Virgil was helpful and made your experience positive. Thanks for choosing Alex Ferry - State Farm!"
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Lynn Jones

January 9, 2026

5  out of  5
rating by Lynn Jones
"Virgil is very pleasant and was very patient with us. He worked hard to get us in! I'm pleased with the decrease in prices!"
We responded:
"Thank you for your 5-star review! We’re glad Virgil provided great service and helped you save. We appreciate your trust in Alex Ferry - State Farm!"
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Rin Qi

January 9, 2026

5  out of  5
rating by Rin Qi
"I cannot say enough good things about this agency especially Virgil! After been with progressive for 6 years, refusing from telemarketing calls from many insurance agents, I decided to give him a try. I am glad I did! Virgil provided me exactly what I need in homeowner insurance with earthquake coverage for less cost! For insurance shopping, I would say, the most important thing is not the product but who you work with. I am glad I found the trustworthy sales person in this field. Would highly recommand Virgil to anyone who has needs in insurance."
We responded:
"Thank you for your 5-star review! We’re thrilled Virgil earned your trust and provided the coverage you needed at a great price. At Alex Ferry - State Farm, we believe working with a knowledgeable, trustworthy agent makes all the difference. We appreciate your recommendation and support!"
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Brandon Moran

January 6, 2026

5  out of  5
rating by Brandon Moran
"Virgil was very nice and understanding when I gave the wrong year of make for my car and totally understood the confusion"
We responded:
"Thank you for your 5-star review! We’re glad Virgil provided understanding and excellent service throughout your experience. At Alex Ferry - State Farm, we strive to make every interaction smooth and positive. We appreciate your trust and support"
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Danielle Edmondson

December 29, 2025

5  out of  5
rating by Danielle Edmondson
"I hit 2 deer within a year, and both times I dealt with claims it was smooth and efficient. They put me in a rental both times. I got a decent amount for my 2009 camry. Overall very positive experience."
We responded:
"Thank you for your wonderful review. We’re glad to hear that your claims experience was smooth and efficient. At Alex Ferry - State Farm, we’re dedicated to providing reliable support when you need it most. We appreciate your trust and kind feedback!"
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Mark Melzer

December 24, 2025

5  out of  5
rating by Mark Melzer
"Very professional. Very easy process. Saved me quite a bit of money"
We responded:
"Thank you for your 5-star review! We're glad to hear the process was easy and that we helped you save money. At Alex Ferry - State Farm, we’re committed to providing professional, efficient service to all our clients. We appreciate your support"
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Adilenne Vargas

December 20, 2025

5  out of  5
rating by Adilenne Vargas
"Wow, what an amazing experience! Jeremiah totally rocked it! He was super friendly, super clear, and communication was ON POINT! If you're looking for someone who's helpful and really cares about making sure you're informed, Jeremiah’s your guy!"
We responded:
"Thank you so much for your amazing review! We're thrilled to hear that Jeremiah from Alex Ferry-State Farm provided you with friendly, clear, and top-notch communication. It's great to know he made your experience with property and vehicle insurance smooth and informative. If you ever need anything else, we're here to help."
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John Hall

December 19, 2025

5  out of  5
rating by John Hall
"Virgil Hari was extremely helpful and fast setting up an umbrella policy and saving me a ton of money while getting me more coverage!"
We responded:
"Thank you for your kind words! We’re glad Virgil could quickly set up your umbrella policy, save you money, and provide great coverage. We appreciate your trust in Alex Ferry-State Farm!"
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christina Strunk

December 15, 2025

5  out of  5
rating by christina Strunk
"Super helpful and got it done fast—thank you!'"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with Alex Ferry and our State Farm team. Your support means a lot to us and helps us continue providing excellent service to our community. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Alex Ferry - State Farm!"
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Jaz Eats

December 15, 2025

5  out of  5
rating by Jaz Eats
"Saved me some money. Very happy."
We responded:
"Thank you for your 5-star review. We’re pleased to have helped you save money and appreciate your trust in Alex Ferry - State Farm. Please reach out anytime for your continued insurance needs!"
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Nikita Kuznetsov

December 9, 2025

5  out of  5
rating by Nikita Kuznetsov
"Virgil Hari was easy to work with and helped me save some money on my home and auto insurance."
We responded:
"Thank you for your kind words. We’re glad Virgil made the process easy and helped you save on your home and auto insurance. We appreciate your trust in Alex Ferry - State Farm!"